Posts by Robin Cohn and Co

Hallmark and Lesbians. Really?

Robin Cohn & Company

The Hallmark Channel movies feature chaste love scenes and happy endings. But it earned an X rating for its ads featuring lesbians. This is a classic example of the failure to consider downsides of an idea. Squeaky clean Hallmark Channel ran advertisements showing two lesbians kissing. The ads were sponsored by Zola, a wedding planning…

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Suicide by Interview

Britain’s Prince Andrew made news recently—but not in the way he expected. During a BBC interview, he was grilled about his friendship with convicted sex offender, the late Jeffrey Epstein.  The interview was a disaster and the prince has retreated from his royal duties. Here’s the thing. There are times to decline media interviews. In…

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The better the plan, the better the solution

“…and so bob comes up to me, and he says, ‘I would be happy to take the fall, sir.’” Your company’s image depends on how it responds in a crisis. You can learn a lot from other companies who have managed—or mismanaged—crises. These accounts show: • How crises can be managed successfully • How companies get into…

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“That’s him. He’s the culprit.”

Robin Cohn & Company

Don’t blame me. It’s his fault.: “Why in heaven’s name would we need an exterminator, Miss Farnsworth?!” While insurance may cover any physical damage in a crisis, it doesn’t cover the damage to your company’s reputation and ability to conduct business. In a survey, organizations without a crisis plan reported that the negative aftereffects of the…

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