Archive for May 2019

The better the plan, the better the solution

“…and so bob comes up to me, and he says, ‘I would be happy to take the fall, sir.’” Your company’s image depends on how it responds in a crisis. You can learn a lot from other companies who have managed—or mismanaged—crises. These accounts show: • How crises can be managed successfully • How companies get into…

Read More

“That’s him. He’s the culprit.”

“Why in heaven’s name would we need an exterminator, Miss Farnsworth?!” While insurance may cover any physical damage in a crisis, it doesn’t cover the damage to your company’s reputation and ability to conduct business. In a survey, organizations without a crisis plan reported that the negative aftereffects of the crisis lasted about two-and-a-half times longer…

Read More